For professionals

One email, answered by an owner

For discharge planners, care coordinators and residences across Hastings & Prince Edward. No intake forms lost in a portal — a direct line to the people who decide.

24–48 hour starts

Send the referral, get a same-day reply from an owner, and a caregiver confirmed — typically within 24 to 48 hours of the discharge date.

Documentation your way

Visit notes, incident reports and care plans formatted however your team needs them — sent on your schedule, not ours.

Consistent caregivers

One primary caregiver per client, one backup. Your instructions stay with someone who actually knows the person.

Top-up hours for residences

Retirement residences: we provide reliable 1:1 companionship and help-around-the-suite hours inside your community, on your schedule.

The discharge-day process

  1. 1

    Send the referral

    Use the referral form below — discharge date, needs and any restrictions.

  2. 2

    Same-day reply

    An owner confirms capacity and a caregiver match — in writing.

  3. 3

    Day-one coverage

    Caregiver present for the welcome home. Notes follow within 24 hours.

Referral

Send a referral in under two minutes.

Please don't include detailed health records here — a summary is plenty for the first conversation. We'll follow your PHIPA practices from there.

Referrals go straight to an owner's inbox. Expect a same-day reply during business hours.